Structured Data for FAQs: Using FAQ Schema for SEO

Written by Lawrence Hitches

8 min read
Posted 13 October 2024

Understanding and using structured data, particularly FAQ schema, can significantly boost your website’s search visibility and click-through rates (CTR). In this article, we’ll explore how FAQ structured data works, why it remains valuable even after recent Google updates, and how you can easily implement it on your website to stand out in search engine results.

In This Article

Structured data, also known as schema, has been floating around the SEO world for quite some time now. It’s like one of those behind-the-scenes superheroes quietly making things work better—but for a long time, it wasn’t exactly user-friendly. Sure, anyone could use it, but let’s be real, unless you had a web developer on hand, implementing schema was a headache. It wasn’t something you could whip up in a few minutes.

But here’s the good news: things have changed. Today, with the help of AI, handy plugins, and SEO tools like Ahrefs and SEMrush, adding schema to your website has never been easier. And trust me, it’s totally worth the effort.

Just consider this: about 72.6% of all websites that rank on the first page of Google are using some form of schema. Yet, surprisingly, only 0.3% of sites overall have actually implemented it. That’s a huge opportunity for those who get on board, especially with something like FAQ schema, which can increase click-through rates (CTR) by up to 87%.

What is Structured Data for FAQs?

FAQ structured data is exactly what it sounds like—it’s schema markup specifically for FAQs, those handy lists of frequently asked questions you often see on websites. What it does is simple: it takes your questions and answers and showcases them directly in the search engine results pages (SERPs). This way, users can get immediate answers to their questions without even clicking through to your site. Pretty cool, right?

Here’s an example: let’s say someone searches for “how does link reclamation work?”—a common SEO strategy for recovering lost backlinks. If you’ve implemented FAQ schema correctly, Google might pull your question and answer directly into the search results. It’s like getting a front-row seat in Google’s SERP theater.

Q&A vs. FAQ Schema

When it comes to question-based schema, you’ve got two main types: FAQ and Q&A. Let’s break it down:

  • FAQ schema is for static pages where you, the website owner, provide a set of questions and clear answers.
  • Q&A schema is more for community-driven spaces, like forums, where users ask questions, and others chime in with multiple answers.

For example, if you have a page on your site dedicated to explaining common SEO concepts, like link reclamation or SEO auditing, you’d want to use FAQ schema. But if you’re running a community forum where users ask and answer questions, Q&A schema is your go-to. Each serves a unique purpose, but both can boost your visibility in different ways.

Why is FAQ Structured Data Important?

Now, why should you care about FAQ structured data? Well, for starters, it helps you claim more real estate on the SERPs. More space means more clicks, which is always a win for your site’s CTR and overall SEO performance.

But beyond that, it’s also about enhancing the user experience. When people can get answers to their questions without even clicking, it saves them time, and they’re more likely to engage with your site. This makes Google happy because it keeps users on their platform longer (hello, more ad revenue for them), which in turn can help improve your rankings.

Now, something big happened in 2023—Google shook things up and drastically reduced FAQ rich results. Initially, they limited them to the heavy hitters like super-authoritative sites and then phased them out almost entirely. But don’t panic; rich results aren’t going away—they’re just evolving. Google’s focusing on more specialized rich results, like Product Schema for eCommerce or Course Info Schema for educational sites. So, while FAQ rich results may not be as common, there’s still value in using schema to keep your site optimized and clear for search engines.

The Value of FAQ Schema Despite Changes in Rich Results

Even though Google has dialed back the visibility of FAQ rich results, it doesn’t mean FAQ schema is a waste of time. Far from it! Implementing structured data like this is still a smart move because it helps search engines understand your content better. Even if you’re not getting that shiny rich result right away, well-structured content is always going to be a win for long-term SEO success. Plus, as SEMrush and Ahrefs can tell you, clear, well-organized content is still a critical factor in ranking well on Google.

Google FAQ Schema Guidelines

Before you dive headfirst into adding FAQ schema, let’s cover a few guidelines to make sure you’re on the right track:

AspectGuideline
UsageUse FAQ schema only when your page lists questions with straightforward answers provided by your site.
Valid ExamplesFAQ pages you created yourself or product support pages with predefined questions and answers.
Invalid ExamplesForum pages with user-submitted answers, or product pages with multiple Q&A threads.
Key PointsInclude the full question and answer text in the schema. Avoid using it for ads or anything offensive.

How to Use FAQ Schema (4 Steps)

Here’s the fun part—how to actually implement FAQ schema. It might seem a bit technical, but don’t worry. With the right tools, it’s pretty straightforward.

  1. Create Your Schema
    First things first, you need to create your FAQ schema. You’ve got two options here: JSON-LD or Microdata. The main difference? JSON-LD is written in JavaScript, so it doesn’t load with your HTML code, while Microdata is embedded directly in the HTML. Both options work, but Google prefers JSON-LD.
  2. Test Your Schema
    Don’t just slap the code on your site and call it a day. Test it first! Use tools like Google’s Rich Results Test or the Schema Markup Validator from Schema.org to make sure your code is error-free. Nothing worse than broken schema, right?
  3. Add Your Schema to the Site
    Once everything checks out, you can add the schema to your site. If you’re not a coding wizard, no problem—plugins like Schema Pro make this process easy for WordPress users.
  4. Request a Crawl
    After adding the schema, hop into Google Search Console and request a crawl of the page. This tells Google, “Hey, I’ve made some changes. Come check it out!” In about 10 minutes, Google should pick up on your new schema.

Best Practices for FAQ Structured Data

To get the most out of your FAQ schema, here are a few things to keep in mind:

  • Stick to Single, Clear Answers
    Only use FAQ schema on pages where the questions have a single, straightforward answer. If you’re trying to explain a process, like how to execute a link reclamation strategy, use HowTo schema instead.
  • Avoid Duplicate FAQs
    Don’t copy and paste the same FAQ across multiple pages. Search engines don’t love duplicate content, and it’s not great for users either. Keep things fresh.
  • Keep It Clean
    This should go without saying, but avoid using FAQ schema for anything offensive, illegal, or just plain spammy. Not only will Google not reward you, but it could also harm your site’s reputation.
  • Provide Complete Answers
    Each FAQ should fully answer the question. Don’t leave users hanging with incomplete info—Google (and your audience) will appreciate the clarity.

Final Word: FAQ Schema

So, what’s the takeaway here? Implementing FAQ structured data is a no-brainer. It’s easier than ever thanks to tools like Ahrefs, SEMrush, and Schema Pro, and it can give your site a serious SEO boost. While Google’s recent updates might have reduced the visibility of some rich results, the long-term benefits of using structured data are still huge.

FAQ schema helps search engines better understand your content, which ultimately leads to better rankings. Plus, with so few websites using it, this is a golden opportunity to get ahead of the competition. So why not give it a try? Add FAQ schema to your site, test it out, and watch as your SEO performance improves.

Written by Lawrence Hitches

Posted 13 October 2024

Lawrence an SEO professional and the General Manager of Australia’s Largest SEO Agency – StudioHawk; he’s been working in search for eight years, having started working with Bing Search to improve their algorithm. Then, jumping over to working on small, medium, and enterprise businesses with SEO tactics to reach more customers on search engines such as Google, he’s won the Young Search Professional of the Year from the Semrush Awards and Best Large SEO Agency at the Global Search Awards.

He’s now focused on educating those who want to learn about SEO with the techniques and tips he’s learned from experience and continuing to learn new tactics as search evolves.